Happy New Year! 2017 has been full of exciting developments and BS Fixings will be bringing you even more in 2018, keeping up the momentum as we head into the future. As the world becomes ever-more connected, we are going to be working even more closely with the most important part of our company and its success: our customers.
This means YOU! We here at BS Fixings always try to offer our customers everything they need at the most competitive price and we must be doing something right because you keep coming back to us. We are a customer-focused business therefore we would like to hear more from you in regards to what you need and how we can best provide it for you. So we want to encourage even more interaction with our customers to further improve our service and deliver an even better experience across the board.
One of the best ways you can help us to help you is by reviewing the products you buy from us. This is also especially helpful to other customers wishing to buy the same product so, as the saying goes, everyone’s a winner! In 2018, we ask you to leave a review of any product you buy on our website; it only takes a moment and will be incredibly useful to our team when we are looking for ways to develop our product range. For doing so, we will give you a 10% discount code to use on your next visit.
We also want to hear about your experience when using our website. While it is always gratifying to hear about what is good, it’s also important to hear about any negative experiences you may have on our website as it is these that help us to directly improve our service. How does our website look? Can you easily do everything you need to? What could be better? The answers to these questions along with any other feedback are incredibly important and we invite you to send us your feedback via email or using any of our social platforms.
2017 has been great but 2018 can be even better with YOUR help. So start reviewing your purchases and get in touch with us at any time with feedback on the website and suggestions for improvement! We look forward to hearing from you.